Client Tracker Administration
Overview
Client trackers give more insight than typical analytic tools. Specifically, these tools let you analyze individual user sessions. Instead of reading reports on user trends, you can see a recording of what your user did on your website. Of course, end-users must give you consent ahead of time.
Here are a few examples of how you can use this data:
-
View how people use your website and design better user experiences.
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See exactly what a user did when experiencing a bug, and make the right fix.
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Determine specific areas where your website can improve.
With the Client Tracker Administration, you can connect a 3rd party client tracker to your application. Unqork supports New Relic, LogRocket, and Datadog RUM.
What You'll Learn
In this article, you'll learn:
Adding a New Client Tracker
The first time you go to the Client Tracker Administration page, the table is empty. You can add up to one tracker from each software, for a total of three trackers.
Here's what your dashboard might look like after you add a few:
To add a new tracker to your dashboard:
| 1. | Click the Settings drop-down at the top right of the Unqork Designer Platform. |
| 2. | Click Administration. |
| 3. | Under Environment, select Client Tracker Administration. |
| 4. | Click Add New Tracker at the top right of the dashboard. |
| 5. | From the Tracker drop-down, select your client tracker software. |
The information you enter depends on the software you use.
About the New Relic Settings
NOTE The New Relic settings are accurate as of the date this article was published. Always refer to New Relic's internal documentation for the most recent information.
| Setting | Description |
|---|---|
|
Account ID |
Your unique New Relic ID. This is how you connect your New Relic account to your application. |
|
Agent ID |
Your New Relic browser version number. Enables browser monitoring for your end-users. |
|
Application ID |
Your New Relic Browser Application ID. Use this along with the Agent ID to enable browser monitoring for your end-users. |
|
License Key |
Your New Relic License Key that's generated when you create a new app in New Relic. |
|
Trust Key |
Enter your Account ID again. In New Relic, the Trusted Account ID and Account ID are the same number. |
|
Is Enabled? |
When set to ON, the tracker tracks end-users. Turn this setting OFF if you don't want to track users. Your tracker is still stored in the Client Tracker Administration dashboard if you change your mind. By default, this toggle is set to ON. |
NOTE All fields must be filled out to move forward and connect your client tracker.
About the LogRocket Settings
NOTE The LogRocket settings are accurate as of the date this article was published. Always refer to LogRocket's internal documentation for the most recent information.
| Setting | Description |
|---|---|
|
Application ID |
Your unique LogRocket ID. This is how you connect your LogRocket account to your application. |
|
Capture IP |
Records the IP address of your end-user in LogRocket. Helps you find user sessions later in your LogRocket account. By default, this toggle is set to ON. |
|
Capture User |
Records your end-users' name, email, and ID in LogRocket. This is another way you can locate sessions in your LogRocket account. By default, this toggle is set to ON. |
|
Is Enabled? |
When set to ON, the tracker tracks end-users. Turn this setting OFF if you don't want to track users. Your tracker is still stored in the Client Tracker Administration dashboard if you change your mind. By default, this toggle is set to ON. |
|
Ingest Server |
Bypasses Unqork's standard content security policies to ensure sessions record. You can copy and paste LogRocket's server path into this field : Content Security Policy: child-src 'self' blob:; worker-src 'self' blob:; script-src 'self' https://cdn.logrocket.io https://cdn.lr-ingest.io https://cdn.lr-in.com; connect-src https://*.logrocket.io https://*.lr-ingest.io https://*.logrocket.com https://*.lr-in.com |
NOTE All fields must be filled out to move forward and connect your client tracker.
About the Datadog RUM Settings
NOTE The Datadog settings are accurate as of the date this article was published. Always refer to Datadog RUM's internal documentation for the most recent information.
| Setting | Description |
|---|---|
|
Application ID |
Your unique Datadog ID. This is how you connect your Datadog account to your application. |
|
Client Token |
Used to send events and logs from your user. |
|
List of Allowed Tracing Origins |
Enter your Datadog tracing libraries. Allows you to link requests from your Unqork applications to their corresponding back-end traces. In Datadog, you can see your full front-end and back-end data through one lens. |
|
Track Interactions? |
Records your end-users' clicks within your application. You can see the details of each interaction in your Datadog account. By default, this toggle is set to OFF. |
|
Record Session Replays? |
Records your end-users' sessions within your application. You can see each session replay in your Datadog account. By default, this toggle is set to OFF. |
|
Is Enabled? |
When set to ON, the tracker tracks end-users. Turn this setting OFF if you don't want to track users. Your tracker is still stored in the Client Tracker Administration dashboard if you change your mind. By default, this toggle is set to ON. |
NOTE All fields must be filled out to move forward and connect your client tracker.
Editing a Client Tracker
The Client Tracker Administration lets you edit all aspects of your trackers.
To edit a client tracker:
| 1. | In the Client Tracker Administration Dashboard, locate your client tracker's tile. |
| 2. | Click Edit. |
| 3. | Make any changes to the fields or toggles as needed. |
| 4. | Click Done. |
TIP You can also edit any text fields (like ID numbers and links) direclty from the dashboard.
Removing a Client Tracker
You can easily delete a client tracker from your Client Tracker Administration Dashboard. Remember, if you want to disable a tracker temporarily, you can simply switch the Is Enabled? toggle to OFF.
To remove a client tracker:
| 1. | In the Client Tracker Administration Dashboard, locate your client tracker's tile. |
| 2. | Click Remove. |
| 3. | In the confirmation modal, click Remove. |
