Supported Web Browsers

Overview

The Unqork platform is best experienced in one of our supported web browsers. As with any web application, it's important to use a browser you know can improve performance and let you work efficiently. To help ensure you have the best experience, this article suggests Unqork's supported browsers and provides some best practices.

This is not an exhaustive list of compatible browsers. Unqork supports some older versions of these browsers, but older browser versions might limit functionality. Unqork does not support browser versions 2021 and older.

Browser Requirements

For the best experience with the Unqork Platform, use one of the following major browser versions:

  • Chrome (latest version)
  • Firefox (latest version)
  • Microsoft Edge (latest version)

On June 15, 2022, Microsoft replaced IE11 (Internet Explorer 11) with Microsoft Edge. Support for using IE11 to access the Unqork platform ended on June 15, 2022. In IE11, a permanent banner displays in your Unqork org showing that you're on an unsupported browser.

Mobile System Requirements

For use on mobile devices, use the following software versions or newer:

  • iOS 12+ - Safari, or similar Webkit-based browsers (latest)
  • Android Oreo 8.0+ - Chrome, or similar Chromium-based browsers (latest)

Mobile-Specific Behavior

Below are some known mobile-specific behaviors to consider:

  • Tapping component tooltips shows the content as a modal alert.

  • File pickers are OS-specific. For example, the Photo Library on iOS and Open via... on Android.

  • Push notifications are not natively supported.

  • Mobile-based gestures are not supported. For example, swipe to remove.

  • OS-specific biometric authentication is not supported.

  • Explicitly leveraging on-device hardware is not supported. For example, information from a Bluetooth device.

How to Recognize Unsupported Browsers

If Unqork detects an unsupported browser, you'll see a banner alerting you, or you'll experience one of the following:

  • Unexpected blank screens. These blank screens are usually resolved by refreshing the page.
  • Lags or delays when navigating the user interface.
  • Appearance of odd text or incorrect component rendering when compared to other browsers.

If you cannot meet the above requirements for any reason, submit a support ticket with details and screenshots to support.unqork.com.