Academy FAQ

From the Unqork Academy homepage, at the top right, select Login. From the login page, click Register and complete the form. We recommend using your company email address as the primary contact and a personal email address as the alternate one. Once completed, you'll receive an email with a verification code that you can use to verify the account and complete the registration process.

There is no cost associated with creating an Unqork Academy account. After creating an account, you can access all of our self-service material.

Currently, you cannot merge accounts on Unqork Academy. If you change organizations, we recommend submitting a ticket to update your email ID and continue learning with the same account. You can submit a ticket here: https://support.unqork.com/.

To change your notification settings, you'll navigate to your Profile page. To navigate to your Profile page, click the profile icon at the top right of the homepage. This icon is a U by default. From the navigation menu to the left, click Settings. Select the Notifications tab to enable or disable the different notification types.

Click the profile icon at the top right of the homepage. This icon is a U by default. On your Profile page, scroll to the bottom and click Logout at the bottom right corner.

Not all material is free at Unqork Academy. Many of our live instructor-led training programs have an associated cost. To purchase one of these courses, please contact your Unqork representative.

There are three types of learning materials available at Unqork Academy:

• Self-Service: Consume content at your own pace and explore the platform using a step-by-step approach.

• Hybrid: Learning content that combines self-paced video materials with live office hours hosted by our technical trainers.

• Instructor-Led: This content is our most hands-on approach to building applications in Unqork. This offering consists of live training sessions and coursework.

We have several courses to help new configurators specialize in a specific area of Unqork. We recommend determining your role based on the work you will be doing on your Unqork project team. From there, you can navigate to the Content For You section on the homepage to find recommended content designed for your role.

We recommend all learners begin with our Quick Tour video to familiarize yourself with Unqork Academy. When you are ready to begin learning, our live Creator Workshop sessions are a great place to start. These sessions introduce the Unqork platform and help you build your first application. Once completed, explore more advanced content. Or, if you have two weeks to set aside for an expedited learning experience, sign up for our Developer Bootcamp.

Training environment access is only provided to current Unqork customers and partners. If you meet this criteria, please complete our Training environment request form.

Some materials might have prerequisites. Prerequisites are enforced to prevent registration to a specific course if the required content is incomplete. Selecting a course from the Academy homepage or use the search bar to view a list of prerequisites for that learning material.

We have made some changes to the names of our content. Everything formerly called a learning path is now a program. You can see a list of all of our programs here. As a reminder, the Developer Program has replaced the Associate, Professional, and Expert Configurator paths.

While you are still able to access Unqork Academy at https://academy.unqork.com/, any other pages you have bookmarked will no longer be valid. We apologize for any inconvenience this might cause you.

Please use the search bar at the top of the page to locate any content you have previously saved. After locating it, bookmark the new locations or use the new playlists feature to save lists of useful content.

Playlists are where you can create a list of content you want to revisit or share. It lets you organize content the way you would like it organized.

You can view everything available by clicking into the search bar at the top of the screen and pressing Enter (or Return). Doing so displays all content. From there you can use the filters on the left to narrow your search.

You will not see registration and progress for deprecated content, like the Associate, Professional, and Expert learning paths. You will also not see partial progress for any course that was started but not completed by Oct 4th, 2024. We apologize for any inconvenience this might cause you.

Click on the piece of content in question and confirm that you completed 100% of the required lessons. If you have, there may be a delay between when you completed the content and when it displays the completed status in your profile. Check again later and your progress should be updated.

All free events are located under All Events on your homepage. Or you can view them by clicking Schedulo on your Apps page. Click on the event you want and click Register.

You will join your training session directly in Unqork Academy. You do not need to download any conferencing software.

When it is time for your session in the following ways:

• Navigate to Your Events on your homepage. Once your instructor has begun the session, you'll see a Join button on the session card.

• You can also visit the My Events page of the Schedulo app. From there, click on the relevant session. Doing so navigates you to the Event page where the Join button becomes visible once your instructor begins the session.

To be marked as present you must attend at least 80% of the session.

Courses in the Content for You section of your homepage consist of recommended places to begin your learning journey. Or, content specifically available to you due to your company affiliation. These are not necessarily mandatory. Speak with your manager to learn more about what is required of you.

You can always change your interests by going to your profile and clicking on the My Interests page from the left navigation menu. Changing your interests results in different recommendations.

If your company requires you to complete a specific course, it might be given to you as an assignment. Click into your assignments from the widget in the right column of the homepage. You can also click Assignments on the Apps page or My Assignments from your profile. You'll find all details about the assignment, including when it is due.

Unqork creates knowledge boards that contain content grouped for a purpose. For example, content that is currently being highlighted.

Channels are landing pages created by Unqork to provide you with specific information. For example, you might have a channel specific to your company.

Yes! There is an app (Android and iOS) for your mobile phone. Click the Apps icon in the left navigation menu. Then, click Mobile App to scan the code and download it to your phone. Ensure you enter Unqork when prompted for a code.