A successful Unqork project team shifts away from traditional coding roles toward roles focused on no-code configuration, technical architecture, and strong governance. Team members are empowered by the platform’s visual interface, enabling faster time-to-market and increased collaboration between business and IT.
A core project team can be separated into four main roles: Developer, Specialist, Architect, and Leader. The combination of traditionally larger roles into this subset of roles allows for expedited delivery and heightened collaboration.
When thinking through project staffing, it’s essential to capture the roles and project responsibilities, and a great place to start when creating a team to support a new application built in Unqork. Over time, you’ll find that these roles might branch out and become more specialized.
Role Category | Overview | Primary Project Responsibility | Required Unqork Knowledge |
|---|---|---|---|
Developer | Core development team members are responsible for building applications using the visual designer. Their focus is configuration and best-practice adherence, not coding. | Configuring applications, workflows, data models, and integrations using the Unqork Designer platform. | Developer Certification, Expert in the Unqork platform |
Specialists | Individuals who apply deep domain or technical expertise are essential for enterprise application quality and compliance. | Individuals who apply deep domain or technical expertise are essential for enterprise application quality and compliance. | Individuals who apply deep domain or technical expertise are essential for enterprise application quality and compliance. |
Architect | The technical expert responsible for the strategic, long-term health and scalability of the application and the overall Unqork environment. | Crafting the technical vision, defining the overall codeless architecture, governing the use of reusable components, defining the data model, and managing complex integrations. | Developer Certification, Expert in the Unqork platform, strong understanding of enterprise architecture, and scalable codeless development. |
Leader | Individuals skilled in managing technical project teams, coordinating external stakeholders (Business, Risk, IT, and so on), and overseeing end-to-end software implementation logistics. | Signing off on functional and business requirements, managing the day-to-day of the team, removing impediments, and overseeing delivery logistics through the SDLC. | Novice badge, Understanding of the Platform's SDLC and Promotion Model. |
Specialist Roles and Responsibilities
The Specialist role has the most diverse set of responsibilities and can be filled by partial resources or, in many cases, by delegating these responsibilities to leaders, developers, and architects. To ensure your project delivery is successful, your team should have a robust discussion of the project responsibilities below and delegate appropriately.
Specialist Role | Primary Project Responsibility | Primary Project Responsibility |
|---|---|---|
Quality Assurance (QA) Analyst | Responsible for testing and ensuring the quality, integrity, and performance of the application’s configuration and its integrations. | Creates automated and manual testing plans based on functional and non-functional requirements (NFRs). Tests module-to-module behavior, workflow transitions, and data integrity at integration points. Maintains and runs automated test scripts for the application lifecycle. |
Security Engineer | Determines the security and privacy requirements of an application, ensuring compliance with corporate policies and regulatory mandates. | Provides guidance and threat modeling specific to the codeless architecture. Assesses the security of applications through Dynamic Application Security Tests (DAST) and/or penetration tests of external-facing . Defines setup for sensitive data access. |
Production Support | Responsible for monitoring the live application, incident management, and ensuring operational stability post-go-live. | Monitors the application in production, tracks incident management logs, and receives incidents and requests from end-users. Analyzes and troubleshoots configuration-based issues and either responds with a solution or escalates to the Creator/Architect teams for code fixes. Maintains the application Runbook. |
UX Designer/Engineer | Responsible for monitoring the live application, incident management, and ensuring operational stability post-go-live. | Provides the design requirements and ensures the application follows the look and feel of the designs developed. Works closely with Architects and Creators to ensure that designs being created are translatable to Unqork’s components and component best practices. |
Environment Administration | Responsible for the operational management of the environments, ensuring a stable platform for development and promotion. | Responsible for the management of the environment(s)’ Settings Administration, including user access, asset management, workspace creation, and permissions. Responsible for designing and maintaining RBAC and Workspace creation and provisioning to enforce security separation. |
Business Analyst (BA) | Serves as the crucial bridge between the business need (The "Why") and the technical configuration (The "How"). | Writes detailed functional and non-functional requirements (NFRs) and user stories. Facilitates the scoping and sizing process. Validates configuration against requirements during the build phase and secures UAT sign-off. |
Unqork Champions
Unqork Champions are internal visionaries and leaders responsible for governing the platform's long-term success, technical quality, and strategic adoption within the organization. Ideally, champions are mid-level internal employees with organization-wide business and technical knowledge.
Successful adoption of Unqork requires two distinct Champions: Business Leader and Technology Leader.
Identifying Your Champions
Champion Role | Core Focus & Traits | Recommended Profile |
|---|---|---|
Business Champion | Business Value & Prioritization. This person must deeply understand use cases, possess strong business acumen, and have the authority to prioritize the application backlog and secure funding. | Mid-Senior Product Owner, Business Lead, or Program Manager with direct P&L or process ownership. |
Technology Champion | Technical Governance & Quality. This person must be an expert in enterprise design, highly skilled in Unqork configuration, and capable of mentoring others and enforcing technical standards. | Mid-Senior Solution Architect, Enterprise Architect, or Lead Application Engineer with strong enterprise design experience. |
Business Champion (Value Leader) Job Description
Responsibilities
Product Strategy & Vision: Responsible for proactively sourcing and approving use cases and ensuring they are integrated into the company's strategic roadmap and digital transformation goals.
Backlog & Prioritization: Owns the application backlog, formally green-lights proof-of-concepts (POCs), and prioritizes subsequent use case delivery based on business value and complexity.
Requirement Signoff: Collaborates with stakeholders and the Business Analyst to finalize and formally sign off on functional requirements for all applications.
Stakeholder Alignment: Serves as the primary voice of the business, negotiating priorities and ensuring successful delivery and acceptance across all departments.
ROI & Adoption: Monitors application and platform key performance indicators (KPIs), measures the Return on Investment (ROI), and drives end-user adoption across the user base.
Qualifications
Experience: 5+ years of experience in Product Management, Program Leadership, or a related role requiring prioritization and strategic decision-making.
Business Acumen: Deep understanding of the specific business domain, like insurance operations, capital markets, and organizational structure.
Leadership: Proven ability to influence executive stakeholders and manage a portfolio of initiatives, aligning them with technical feasibility.
Communication: Exceptional communication and presentation skills required to evangelize the platform's capabilities internally.
Technology Champion (Governance Leader) Job Description
Responsibilities
Architectural Vision: Evaluates complex business needs and determines the optimal codeless design, ensuring platform feasibility and adherence to enterprise integration standards.
Enterprise Design: Oversees data models, governs standards for the creation and use of reusable components, and ensures all solutions are scalable, reliable, and sustainable.
Governance & Resilience: Ensures every application adheres to enterprise standards (security, performance, and resilience). Acts as the gatekeeper for configuration quality and signs off on critical design artifacts.
Mentorship & Oversight: Provides high-level technical guidance to Lead Application Engineers and performs critical configuration reviews, serving as a mentor to junior staff.
Stakeholder Communication: Communicates architectural decisions and technical governance mandates to internal development teams and external SI partners.
Qualifications
Experience: 7+ years of experience in Solution Architecture or Enterprise Architecture, with 2+ years of hands-on expertise with no-code/low-code platforms at an enterprise level.
Technical Depth: Expert knowledge of Unqork configuration, enterprise integration patterns, security protocols (SSO and RBAC), and performance tuning.
Leadership: Proven ability to lead and mentor technical teams, enforce coding/configuration standards, and manage a portfolio of applications from a technical health perspective.
Communication: Must be highly articulate, capable of rationalizing complex technical decisions to both configuration teams and C-level executives.
Team Building Considerations
Building an effective Unqork team requires a staffing strategy that evolves with platform maturity. The flexibility of Unqork lets individuals take on diverse responsibilities initially, but growth requires formalizing roles and specialized expertise.
Evolution of the Delivery Team
The composition of your delivery team should align directly with the complexity threshold of the applications being built.
Complexity Level | Team Structure | Key Focus & Responsibility Allocation |
|---|---|---|
Low (Initial Projects) | Lean Structure (3-5 people) | Multifaceted Roles: One person covers multiple Specialist functions (e.g., the Application Engineer handles basic QA, the Champion acts as the initial Project Manager/BA). The goal is speed and learning. |
Medium (Scale-Up) | Formalized Structure (5-8 people) | Delineated Roles: Requires dedicated Specialists for high-risk areas. A full-time Project Manager is needed to manage complexity. The Lead Application Engineer focuses on mentorship and configuration quality. |
High (Enterprise Build) | Formalizing an enterprise team (8+ people) | Specialization: Dedicated roles are mandatory, like Solution Architect and Security Engineer. Roles like QA and Production Support become dedicated teams to manage the larger application portfolio. |
Initial Leverage: The Power of Multifaceted Roles
When first launching the platform, leverage the visual nature of Unqork to consolidate responsibilities:
Application Engineer (Creator): Can initially handle the simple testing (QA) and basic front-end implementation (UX Engineering) alongside their core configuration duties.
Solution Architect (Technology Champion): Often takes on Environment Administration and high-level Security Design until a dedicated platform administrator is required.
Business Champion (Product Owner): Handles Business Analysis (BA) and acts as the project's primary Project Manager, signing off on scope and managing business expectations.
The shift to a dedicated role must occur when the complexity of that task, like security or environment management, exceeds the capacity or expertise of the multifaceted individual.
Organizational Placement of Crucial Roles
The physical or organizational placement of your Unqork roles determines the balance between governance and speed. Use the following example as a framework to think through the reasoning behind each individual’s placement in the organization and how they fit into the broader team.
Ask yourself the following questions:
Will someone's placement in either a centralized IT hub or an individual business unit give them the proper context to scale delivery?
Is the location of someone help you dedicate time to build on Unqork?
Do additional resources need to be identified to ensure optimal collaboration?
As you think through this structure, ensure the team is aligned and your sponsor understands the choices made.
Role | Example Placement Recommendation | Example Rationale |
|---|---|---|
Technology Champion | Centralized IT Team (Enterprise Architecture or CoE Team) | Acts as the gatekeeper to ensure all applications integrate seamlessly into the broader tech stack and adhere to enterprise standards (governance focus). |
Business Champion | Centralized Portfolio Management or High-Priority Business Unit | Needs the authority and visibility to prioritize use cases across the organization and ensure strategic alignment (value focus). |
Solution Architect | Centralized CoE/Architecture Team | This role should be centralized to ensure consistency in data modeling, reusable asset creation, and security standards across all applications. |
Application Engineers/ Creators | Decentralized (in Business Units) or Hybrid Model | Can sit directly within the Business Unit they support to maximize business context, speed, and responsiveness. |
Business Analyst (BA) | Decentralized (in Business Units) | Placing the BA close to the business users ensures deep domain knowledge and more accurate, detailed requirements gathering. |
Specialist Roles (Security, QA, Prod Support) | Centralized IT/Operations Team | These roles are mandatory for governance and compliance and should report to centralized functions (Security, Operations, Risk) to enforce corporate standards uniformly. |
This framework is only an example and is by no means the only way to identify or place resources. The power of Unqork is in the flexibility of delivery. As long as your team structure is justified and there is a clear delineation of responsibilities, you are on your way to building a successful Unqork development team.