Unqork Commercial Subcontractors
Effective October 3, 2023, Unqork may use the following subcontractors in connection with its services:
NOTE An asterisk (*) donates an optional service based on a customer's use of the related feature.
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Cloud Infrastructure |
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Subcontractor Name |
Headquarters |
Service Description |
Additional Resources |
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Amazon Web Services |
WA, USA |
Unqork’s primary infrastructure as a service (IaaS) provider is used to host the platform and is configured by Unqork to run, maintain, and secure the Unqork Platform. |
USA, Customer-Selected Region, and AWS Subprocessors |
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Google Cloud |
CA, USA |
Google Cloud is an infrastructure as a service (IaaS) provider used to host the platform and configured by Unqork to run, maintain, and secure the Unqork Platform. |
Customer-Selected Region and GCP Subprocessors |
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Microsoft Azure |
VA, USA |
Microsoft Azure is an infrastructure as a service (IaaS) provider used to host the platform and configured by Unqork to run, maintain, and secure the Unqork Platform. |
Customer Selected and Microsoft Azure Subprocessors |
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Cloud Database |
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|---|---|---|---|
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Subcontractor Name |
Headquarters |
Service Description |
Additional Resources |
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MongoDB Atlas |
NY, USA |
Database as a service (DBaaS) technology is used as the primary data store for the Platform. |
Customer Selected and Mongo Subprocessors |
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Redis |
CA, USA |
In-memory storage and caching. |
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Logging and Monitoring |
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|---|---|---|---|
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Subcontractor Name |
Headquarters |
Service Description |
Additional Resources |
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DataDog |
NY, USA |
Application performance monitoring (APM) tool used by Unqork to assess the health and performance of the Platform. |
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LogRocket* |
MA, USA |
Log and session recording tool for web applications. |
Subprocessor list available on request. |
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SumoLogic |
CA, USA |
Security information event management (SIEM) platform. |
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Segment |
CA, USA |
Collection and analysis of user activity on Unqork Platform. |
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Snowflake |
MT, USA |
Data Warehouse used for operational analytics and reporting needs. |
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Tableau |
CA, USA |
Business intelligence tool used for internal reporting and operational analytics. |
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Customer Engagement, Communication, and Support |
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|---|---|---|---|
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Subcontractor Name |
Headquarters |
Service Description |
Additional Resources |
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Atlassian |
NS, AUS |
Tracking system (JIRA) and document management (Confluence). |
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Pendo |
NC, USA |
In-platform customer notification and enablement tool used to communicate updates or critical issues to customers and collect feedback. |
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Quadient* |
BGN, FRA |
PDF generation. |
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SendGrid* |
CO, USA |
Email service provider. |
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SupportNinja |
TX, USA |
Unqork 24/7 customer support for issues and ticket triage. |
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Twilio* |
CA, USA |
SMS Provider/Communication API. |
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Workato* |
CA, USA |
Integration platform as a service (iPaaS) integration platform. |
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Zendesk |
CA, USA |
Customer service provider. |
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System Integration (SI) Partners |
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|---|---|---|---|
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Subcontractor Name |
Headquarters |
Service Description |
Additional Resources |
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AidenAI |
DE, USA |
Unqork Platform configuration. |
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Auxo Solutions |
MA, USA |
Unqork Platform configuration. |
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