The Service Logs Dashboard logs and displays all remote execute and service requests in the environment. Use this dashboard to view API call performance, locate specific calls using precise filters, and inspect request and response details.
The Service Logs Dashboard captures requests that egress out of the environment. The Logs Dashboard captures requests that ingress into the environment.
When an API call fails, the Service Logs Dashboard helps Creators locate the call and the module where it originated. The dashboard does not diagnose or resolve the underlying issue.
Access Requirements
Access to the Service Logs Dashboard depends on role configuration.
Environment Roles (without WSRBAC): Creator roles can view all service logs in this tool.
WSRBAC: Creators can view service logs for modules, workflows, and services inside workspaces where they have access. If log records are missing, the Creator might not have access to the workspace containing that module.
Logs Table
The Logs table displays 10 entries by default. Click Load More at the bottom of the table to display 10 more entries. Click the sort icon in any column header to change the sort order.
| Column | Description |
|---|---|
| Type | The service type. Options include: remoteExecute (internal Unqork API calls) or service (external API calls). |
| Code - Text | The response code and associated text: for example, 200 - OK. |
| Date Time | The timestamp of the API call, in UTC. |
| Duration (ms) | The time between the call's request and response, in milliseconds. |
| User | The user ID of the Creator who configured the API call. |
| Service / Module | The module ID of the API call and its execution method: for example, GET. |
| View | Opens the full detail view for this log entry. |
| Load More | Loads 10 additional entries. |
| Back to Top | Returns to the top of the Logs table. |
| Logs Shown | The number of entries currently displayed. |
| Excel Download | Downloads the Logs table as an Excel file. |
Filters
Expand sections in the left panel to apply filters. Click Apply Filters to update the Logs table, Clear Filters to reset all fields, or Share Filters to copy the current filter state as a shareable link.
| Filter | Description |
|---|---|
| Service Type | Filters by service type. Selecting a type reveals additional drop-downs. |
| Service | Filters by a specific service. Selecting this option reveals the Service Name drop-down. |
| Service Name | Selects a service in the environment by name. |
| Module | Filters by a specific module. Selecting this option reveals the Module Name and Module ID fields. |
| Module Name | Selects a module in the environment by name. |
| Module ID | Filters by a specific module ID. |
| Date Range | Filters by a start and end date range with optional time (hours, minutes, seconds). Uses UTC. |
| Trace — Root Service Log ID | Filters by a specific root service log ID. |
| Trace — Parent Service Log ID | Filters by a specific parent service log ID. |
| Response Codes — All Codes | Shows all calls regardless of response code. Selected by default. |
| Response Codes — Error Codes | Shows calls that returned 400 or 500 level codes. |
| Response Codes — Success Codes | Shows calls that returned 200 - OK or 202 - Accepted. |
| Response Codes — Select Specific Codes | Reveals a drop-down to filter by a specific response code. |
| Request key | Filters by a request key. Must include the data. prefix: for example, data.companyName. |
| Request Value | Filters by the value associated with the request key. |
| Response Key | Filters by a response key. Must include the data.resolved prefix: for example, data.resolved.status. |
| Response Value | Filters by the value associated with the response key. |
| ID | Filters by the submission ID of the API call. Find this in the DevTools Console after triggering a Plug-In component. |
| User ID | Filters by a Creator's user ID. For Unqork employee credentials, prefix with unqorksuite_: for example, unqorkgsuite_first.last@unqork.com. |
| Component | Filters by the component executing the API call. |
| URL | Filters by a portion of the module ID URL. All calls containing that portion appear in the Logs table. |
Service Log Details
Click View to the right of any log entry to open the Service Log Details panel.
| Field | Description |
|---|---|
| Type | The service type: remoteExecute or service. |
| Method | The HTTP request method. Options include: GET, POST, PUT, or DELETE. |
| Root Service Log ID | The unique identifier of the root service log. |
| Parent Service Log ID | The unique identifier of the parent service log. |
| Service / Module | The name of the service or module that made the API call. |
| Service Log ID | The unique identifier for this service log entry. |
| Submission ID | The unique identifier of the submission created, retrieved, updated, or deleted by this call. |
| Response Code - Text | The response code and associated text returned in the response. |
| User ID | The unique identifier of the Creator who configured the API call. |
| Request Time | The timestamp when the API request was made, in UTC. |
| Component | The component that made the API call. |
| Response Time | The timestamp when the API response was returned, in UTC. |
| Duration (ms) | The time it took to complete the API call, in milliseconds. |
| URL | The URL path where the API call was made. |
| Request Body | Expand to view the JSON request body. For service type calls, Capture Response & Request Bodies must be set to ON in Services Administration. |
| Response Body | Expand to view the JSON response body. For service type calls, Capture Response & Request Bodies must be set to ON in Services Administration. |
| View Module in Designer |
Opens the API module in the Module Builder. |
| debug Execution |
Opens the module in the server-side execution testing page. Available only for remoteExecute logs. |
Click X in the top-right corner of the panel to close it.
Charts Panel
Expand the Charts panel above the Logs table to view four graphs. The graphs reflect the entries currently shown in the Logs table; click Load More to update the graphs with additional entries.
| Chart | Description |
|---|---|
| Services / Modules | Plots the number of times each service or module displays in the Logs table. |
| Response Codes | A pie chart showing the percentage breakdown of response codes. |
| Requests x Time | A line graph plotting API request volume over time. Toggle between minutes, hours, or days. |
| Performance x Time | A line graph plotting API request performance over time. Toggle between minutes, hours, or days. |
Exporting Chart Data
Each chart has a (Menu) button in the top-right corner.
| Option | Description |
|---|---|
| Print Chart | Prints the chart or saves it as a PDF. |
| Download CSV | Downloads the chart data as a .csv file. |
| Download XLS | Downloads the chart data as an .xls file. |
| Download xlsx | Downloads the chart data as an .xlsx file. |
| Download PDF Document | Downloads the chart as a .pdf file. |
Changelog
| Date | Change |
|---|---|
| 2026-07-16 | Editorial pass: fixed banned words, em dashes, See Also descriptions, and link paths. |
| 2026-04-28 | Updated to Reference Guide format. Fixed metadata and headings. Removed CDN signed URL wrappers and broken video embed. Restructured filters and detail fields as tables. Updated alt text throughout. |