To access LLM Credentials, navigate to Administration >
Environment Settings >
LLM Settings > LLM Credentials.
LLM Credentials store the API keys and authentication details that enable AI Components to connect to AI provider services. Each credential identifies an AI provider, holds the authentication data for that provider, and can be marked as the environment default. Smart Components, like the AI Chat Agent, use these credentials to send messages to the AI provider.
Important: Managing LLM Credentials requires administrative permissions. Contact an environment administrator if you need access.
Credential List
The credential list displays all LLM credentials registered in the environment.
| Column | Description |
|---|---|
| Default | Indicates the environment default credential. The default is used when a Smart Component does not specify a credential by name. Only one credential can be the default at a time. |
| Service | The credential name. |
| Description | A description of the credential, if provided. |
| Auth Type | The AI provider this credential uses for authentication (for example, google or openai). |
Page Actions
| Action | Description |
|---|---|
| Create Credential | Opens a new page to register a new LLM credential. |
Credential Actions
Select the (ellipsis) on any row to access the following actions.
| Action | Description |
|---|---|
| Edit | Opens a new page to update the credential's title, description, or authentication fields. The credential name cannot be changed after creation. |
| Test Connection | Sends a test request using the credential to confirm the connection is working. |
| Delete | Permanently removes the credential. This action cannot be undone. |
Warning: Deleting a credential that is referenced by a Smart Component, like the AI Chat Agent, causes that component to stop responding. Update the component before deleting the credential.
Adding a Credential
Navigate to Administration >
Environment Settings >
LLM Settings > LLM Credentials and select Create Credential.
Service Info
| Field | Description |
|---|---|
| Service Title | The display name for this credential. Required. |
| Service Name | A unique identifier for this credential. Only letters, numbers, and hyphens are accepted. The name cannot be changed after the credential is created. Required. |
| Allow service execution from within server side execution only | When checked, this setting restricts the credential to server-side use only. Optional. |
Provider
| Field | Description |
|---|---|
| LLM Provider | The AI provider this credential uses for authentication. Select a provider from the drop-down. |
| API Key | The API key for the selected provider. Stored securely and not visible after saving. |
| Organization ID | The organization identifier for the selected provider, if required. |
Authentication fields vary by provider. Required fields are marked on the form.
Default Credential
One credential can be marked as the environment default. Smart Components that do not specify a credential by name use the default credential automatically.
To set a credential as the default, select the radio button in the Default column next to the credential name.
Note: If no default credential is set and a Smart Component does not specify a credential by name, the chat fails to respond.
Changelog
| Date | Change |
|---|---|
| 2026-08-18 | Initial publication. |