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LLM Credentials

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To access LLM Credentials, navigate to icon Administration > icon Environment Settings > icon LLM Settings > LLM Credentials.

LLM Credentials store the API keys and authentication details that enable AI Components to connect to AI provider services. Each credential identifies an AI provider, holds the authentication data for that provider, and can be marked as the environment default. Smart Components, including the Chat Agent Smart Component and the AI Summarizer Component, use these credentials to send messages to the AI provider.

Managing LLM Credentials requires administrative permissions. An environment administrator can grant access.

[docs-mockup:DocsAdminListCanvas] Administration panel overview

Credential List

The credential list displays all LLM credentials registered in the environment.

Column

Description

Default

Indicates the environment default credential. The default is used when a Smart Component does not specify a credential by name. Only one credential can be the default at a time.

Service

The credential name.

Description

A description of the credential, if provided.

Auth Type

The AI provider this credential uses for authentication (for example, Google Vertex AI or Anthropic).

Page Actions

Action

Description

Create Credential

Opens a new page to register a new LLM credential.

Credential Actions

Select the EllipsisVertical (ellipsis) on any row to access the following actions.

Action

Description

Edit

Opens a new page to update the credential's title, description, or authentication fields. The credential name cannot be changed after creation.

Test Connection

Sends a test request using the credential to confirm the connection is working.

Delete

Permanently removes the credential. This action cannot be undone.

Deleting a credential that is referenced by a Smart Component, like the Chat Agent Smart Component, causes that component to stop responding. Update the component before deleting the credential.

Adding a Credential

Navigate to icon Administration > icon Environment Settings > icon LLM Settings > LLM Credentials and select Create Credential.

Service Info

Field

Description

Service Title

The display name for this credential. Required.

Service Name

A unique identifier for this credential. Only letters, numbers, and hyphens are accepted. The name cannot be changed after the credential is created. Required.

Allow service execution from within server side execution only

When checked, this setting restricts the credential to server-side use only. Optional.

Provider

Select a provider from the LLM Provider drop-down. Authentication fields update based on the selected provider. The following providers are supported:

Provider

Required fields

OpenAI

API Key

Anthropic

API Key

Azure AI Foundry

Endpoint URL, API Key

Amazon Bedrock

Access Key ID, Secret Access Key, Region

Google Vertex AI

Service Account JSON, Project ID, Region

Google Gemini

API Key

OpenAI credentials also accept an optional Organization ID. All API keys and secrets are stored securely and are not visible after saving.

Available models depend on the selected provider. Confirm model availability with the AI provider before creating a credential.

Default Credential

One credential can be marked as the environment default. Smart Components that do not specify a credential by name use the default credential automatically.

To set a credential as the default, select the radio button in the Default column next to the credential name.

If no default credential is set and a Smart Component does not specify a credential by name, the chat fails to respond.


Changelog

Date

Change

2026-09-13

Added supported provider list (Google Vertex AI, Amazon Bedrock, Microsoft Azure OpenAI, Anthropic); updated intro to reference both Chat Agent and AI Summarizer components (EN-8094).

2026-08-18

Initial publication.